Q&A with Penguin Condo Reno

Providing quality and service you can count on, that’s the Penguin way. Back in 2011, Guy Solomon launched Penguin Basements to bring a standard of process and professionalism to an industry where he saw it to be lacking. Guy believed a renovation company should rise above the competition by employing higher build standards, better materials and better process management. In response to his customers inquiries about taking this approach to renovating Condos, Penguin Condo-Reno was born.

We sat down with Guy to discuss the renovation industry, what separates Penguin from the competition and what the future holds for the Penguin Family of Companies.

Q: WHAT INSPIRED YOU TO LAUNCH PENGUIN CONDO RENO?
Coming from a basement renovation background where efficient and creative space planning was essential in every project, it translated to condos almost perfectly as those units require the same approach to maximize the space. As low-rise homes become less affordable, more and more young couples are living in out-dated high-rise units, which require a makeover to keep up with the need of growing families.

Q: WHAT TYPE OF RENOVATIONS DO YOU DO?
We are a full design and build renovation specializing in basements, condos, and kitchen renovations.

Q: WHAT IS ONE PIECE OF ADVICE YOU WOULD SHARE TO SOMEONE LOOKING TO RENOVATE THEIR CONDO?
Make sure to consult a professional before setting your expectations about the finished space, as there are many constraints in condos, such as load bearing walls, existing plumbing which cannot be relocated, concrete ceilings, which may change your expected design. It’s also worthwhile to consult with your property manager to have the rules and regulations in hand so the contractor is aware of any specific regulations prior to quoting the job.

Q: WHAT SEPARATES YOU FROM YOUR COMPETITION?
Our company has grown on the philosophy of treating everyone’s space as if it were our own. Our systemic approach to problem solving has created a unique service offering where years of experience in renovation accompanied by curating the most suited materials for the space, creates an all in one service for homeowners who can continue with their busy lives with minimal interruption to an otherwise hectic and chaotic time which renovations can bring.

Q: WHAT ABOUT THE RENOVATION INDUSTRY ARE YOU ASPIRING TO CHANGE?
We are hoping to bring more consumer confidence to an otherwise unregulated industry by creating a transparent service offering, utilizing the most up to date technologies and CRM’s which gives homeowners piece of mind to understand what’s happening in their home.

Q: TELL US ABOUT THE RENOVATION PROCESS.
The renovation process can be a tricky one in of itself, especially as day-to-day life doesn’t stop while your basement is being demolished and re-built. It typically starts with either a need or a want. For example, I need a basement apartment as my parents are getting older and need a place to stay, or I want a new kitchen because the one I have doesn’t suit my needs. From there, your journey should begin with extensive research on qualified contractors who come recommended from a previous client or have a confirmed good standing with their local association along with positive reviews. Once you’ve met your match it should be a marriage, but with conditional love. The conditions should be written and agreed upon along with a scope of work, which both parties understand and agree with. Then the fun begins, where unexpected changes, hiccups and bumps should be expected. However, with the right contractor and an open line of communication you will overcome the challenges together to turn your vision into reality.

Q: WHAT DOES THE FUTURE HOLD FOR PENGUIN CONDO RENO?
Sky is the limit for Penguin Condo Reno, no pun intended. We hope to build long lasting relationships with homeowners and property managers alike to be the preferred contractor of choice when anyone considers giving their condo a makeover.

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